DELIVERY

We offer a collection service from our Bicester warehouse.
Monday to Friday between 6:30am to 2:30pm.
The collection service must be selected at checkout and a date chosen within the next 14 days. Orders take 2 working days to process and are dependent on your credit status. You will be notified if the goods are not available.

We offer a standard delivery service to most UK mainland locations on our own vehicles.
Deliveries are normally made within 28-42 days. Some postcodes may take longer and the estimated delivery time for all postcodes is shown at the checkout prior to placing the order.

We offer a 2 man delivery service to most UK mainland locations.
Where a postcode is exempt from this the option it will not be shown at checkout.
Charges are based on the product(s) ordered and the delivery postcode. Additional items added to your basket are charged at a reduced delivery fee, so you should always try and place your order complete in one basket.
Where multiple items have been ordered they will all be delivered at the same time. Deliveries normally take between 5 -7 working days. Some postcodes may take longer and the estimated delivery time for all postcodes is shown at the checkout prior to placing the order.
Delivery can only be made if there is clear access to the property for a 7.5t vehicle and the route within your property to the room of choice.
The items will be left in the room and will not be unpacked.
The courier will contact you to arrange delivery, you will initially be offered a suitable delivery date and then a 4 hour delivery window nearer to the time. Where a delivery date is accepted and the courier attempts to make delivery and you are either not available or the access to your property is not clear, a failed delivery charge will apply and a new delivery attempt will only take place once this charge has been agreed.

We offer a 2 man consumer delivery service to most UK mainland locations.
Where a postcode is exempt from this the option it will not be shown at checkout.
Charges are based on the product(s) ordered and the delivery postcode. Additional items added to your basket are charged at a reduced delivery fee, so you should always try and place your order complete in one basket.
Where multiple items have been ordered they will all be delivered at the same time. Deliveries normally take between 5 -7 working days. Some postcodes may take longer and the estimated delivery time for all postcodes is shown at the checkout prior to placing the order.
Delivery can only be made if there is clear access to the property for a 7.5t vehicle and the route within your property to the room of choice.
The items will be left in the room and will not be unpacked.
The courier does not offer an option for removal and disposal of the old furniture.
The courier will contact the consumer to arrange delivery, they will initially be offered a suitable delivery date and then a 4 hour delivery window nearer to the time. Where a delivery date is accepted and the courier attempts to make delivery and they are either not available or the access to their property is not clear, a failed delivery charge will apply and a new delivery attempt will only take place once this charge has been agreed.
* Items over 80Kg are delivered to ground floor only

We also offer a 2 man white glove delivery and installation service to most UK mainland locations. If the service is available you will see the option at the checkout prior to placing your order. Charges are based on the product(s) ordered and the delivery postcode. Additional items added to your basket are charged at a reduced delivery fee, so you should always try and place your order complete in one basket.
Where multiple items have been ordered they will all be delivered at the same time. Deliveries normally take between 5 -7 working days. Some postcodes may take longer and the estimated delivery time for all postcodes is shown at the checkout prior to placing the order.
Delivery can only be made if there is clear access to the property for a 7.5t vehicle and the route within your property to the room of installation.
The items will be unpacked and assembled where necessary and the packaging removed.
The courier does not offer an option for removal and disposal of the old furniture.
The courier will contact the consumer to arrange delivery, they will initially be offered a suitable delivery date and then a 4 hour delivery window nearer to the time. Where a delivery date is accepted and the courier attempts to make delivery and they are either not available or the access to their property is not clear, a failed delivery charge will apply and a new delivery attempt will only take place once this charge has been agreed.
* Items over 80Kg are delivered to ground floor only.